A 99.9% Server Uptime
We’ve set up our website hosting system using reliable hardware components and significantly tweaked software. Our administrators have installed a modified version of Security–Enhanced Linux on our hosting servers in order to guarantee utmost protection and stability. We have installed a number of distributed denial–of–service protection appliances coupled with very powerful firewalls to make sure our network is unassailable and secure.
All our website hosting plans feature a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, the uptime guarantee stays the same.
A 99.9% Network Uptime
Other than our cloud hosting system, we’ve also built our very own internal network in each one of our datacenters. Everything is based on first–class hardware parts built by Juniper. Besides, on every router, we’ve placed a firewall with a complex set of rules so as to sift out all dubious requests.
As a result, in each of our datacenters – in our USA based datacenter, in our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter and in our Australia based datacenter, you will take advantage of a 99.9% network uptime guarantee. And this uptime guarantee is valid for all hosting services in each and every datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done pretty much everything to lessen all potential risks with our cloud hosting plans and even though our company provides top–class customer support, there are occasions when the client simply isn’t pleased with what we are offering. Or he has to upgrade to a more robust web hosting solution, like a virtual private server or a dedicated hosting server.
This is the reason why our company offers a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you’re not fully satisfied, you will receive a full refund.
24/7 Technical Support
If you have ever been forced to wait around for hours for a response, you know how infuriating this can be, even more so when your website is at stake. That’s the reason why our company offers a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our techs will be available to you and they will answer you in less than sixty minutes. And the best thing is that their average support ticket response time is just 20 minutes!