Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide you with a 1–hour reply guarantee with all our website hosting packages, meaning each help request you send will be responded to in only 60 minutes max. Our support team members have been qualified to swiftly take care of any case and to supply you with timely information on any situation that you could have.

  • Top quality support service
  • A Top–quality Support Service

  • Our help and support service is offered by a team of licensed experts that are able to respond to your question without delay. You can get hold of the support crew by opening a technical support ticket from your Web Hosting Control Panel or by posting us an email. On business days, you may as well contact us on the telephone or use the live chatting solution.

  • Intuitive help center
  • An Intuitive Help Section

  • We have built–in a complete practical knowledge base into the Control Panel so you can receive beneficial step by step information whenever you want. Each part of the Control Panel has its own contextual support area showcasing a variety of how–to content articles. We have also made educational videos to provide you with a better visual representation of the correct way to perform any presented process.